Services For Students

To help students reach their academic goals the Service Desk鈥檚 mission is to effectively and efficiently serve as the primary point of contact for students seeking a resolution to IT services provided by the college and IT.  Select support provided by the Office of Information Technology may include services for supplied laptops, mobile devices, software, hardware, and operating systems. We ensure that all possible measures are taken to troubleshoot and resolve the issue in a timely manner.

CUNY Login MFA

CUNY is adding multi-factor authentication (MFA) to CUNY Login. CUNY Login MFA will provide more secure access to CUNY applications and services and better protect your and CUNY鈥檚 data from cyber-attack. CUNY Login MFA is separate from the Microsoft MFA implementation required when using Microsoft 365 applications and services.

Device Loaner located in the iMEDIA Reservation Desk: See Details

For technical support, user guides, Blackboard and CUNYfirst information visit the Service Desk website

Check Software Available to Students

Quick Links to Account Logins & Instructions

       
       
WiFi Network Access Instuctions WiFi Network Access WiFi Printing WiFi Printing
       
   
       
CUNY Links      
       
CUNY Virtual Desktop
       
 

CONTACT INFORMATION

Service Desk
Location: North Academic Center (NAC)
Room: NA 1/301
p: 212.650.7878
e: servicedesk@ccny.cuny.edu
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CUNYfirst Support
p: 212.650.8080
e: cfsupport@ccny.cuny.edu
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Blackboard Support
Location: North Academic Center (NAC)
Room: NA 1/301
p: 212.650.6990
e: bbsupport@ccny.cuny.edu
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